top of page

Shipping & Returns

SHIPPING POLICY

1. Processing Time:

Orders are typically processed within 3-5 business days of placement. Please note that this is an estimate and may vary depending on the availability of items and order volume.
 

2. Shipping Methods and Costs:

We offer various shipping methods and their associated costs will be displayed at checkout based on your location and order details.
 

3. Delivery Times:

Delivery times are estimated from the date your order is shipped and do not include processing time.
 

4. Tracking:

You will receive a shipping confirmation email with a tracking number once your order ships. You can use this number to track your package on the carrier's website.
 

5. Risk of Loss:

All items purchased on the Site are protected by the site and any loss or damages faced will be covered by the site.
 

6. International Shipping:

We are still in the process of starting international shipping options.
 

7. Delays:

We will do our best to ensure your order is delivered on time. However, we are not responsible for delays caused by common carriers, weather conditions, or other unforeseen circumstances.
 

8. Address Accuracy:

Please ensure you provide a complete and accurate shipping address during checkout. We are not responsible for any delays or lost packages due to incorrect address information.
 

9. Amendments:

We reserve the right to amend these Shipping and Delivery Terms at any time by posting the amended Terms on the Site. You are responsible for regularly reviewing these Terms. Your continued use of the Site after any amendments to these Terms constitutes your acceptance of such amendments.

Return & Exchange Policy

If you have received a damaged product then we will provide you with a replacement for the same. A picture/unboxing video is needed to process the remedy discussed. For further clarification you can email us on tieitupcustomercare@gmail.com

bottom of page