Store Policy
Terms and conditions
Welcome to the Tie It Up website (the "Site"). By accessing or using the Site, you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before accessing or using the Site.
1. Use of the Site
1.1 You may only use the Site for lawful purposes and in accordance with these Terms. 1.2 You agree not to use the Site: * In any way that violates any applicable law or regulation. * To infringe on the rights of others, including their intellectual property rights. * To transmit any harmful or offensive content. * To interfere with the operation of the Site.
2. User Accounts
2.1 You may create an account on the Site to access certain features. 2.2 You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. 2.3 You agree to notify us immediately of any unauthorized use of your account or any other security breach.
3. Orders and Payment
3.1 All orders placed on the Site are subject to acceptance and availability. 3.2 You agree to provide accurate and complete information when placing an order. 3.3 All prices listed on the Site are subject to change without notice. 3.4 We accept payment by Razor pay-provided methods. 3.5 You agree to pay all applicable taxes and shipping charges. 3.6 We reserve the right to refuse any order.
4. Shipping and Returns
4.1 We will ship your order to the address you provide at checkout. 4.2 We will ship orders within 7-10 business days based on the chosen delivery timeline. 4.3 You are responsible for any return shipping costs. 4.4 We do not take returns of the items once delivered. If anything is damaged upon delivery then a replacement will be shipped once you share the photos of the damaged/defective goods on tieitup2000@gmail.com
5. Intellectual Property
5.1 All content on the Site, including text, graphics, logos, and images, is the property of Tie It Up or its licensors and is protected by copyright, trademark, and other intellectual property laws. 5.2 You may not reproduce, distribute, modify, or create derivative works of any content on the Site without our express written permission.
6. Disclaimer
6.1 THE SITE AND ALL CONTENT AND SERVICES PROVIDED ON THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. 6.2 WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 6.3 WE DO NOT WARRANT THAT THE SITE WILL BE FUNCTIONAL, UNINTERRUPTED, OR ERROR-FREE. 6.4 WE DO NOT WARRANT THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
7. Limitation of Liability
7.1 WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES.
8. Entire Agreement
8.1 These Terms constitute the entire agreement between you and us with respect to the Site and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
9. Amendments
9.1 We may amend these Terms at any time by posting the amended Terms on the Site. You are responsible for regularly reviewing these Terms. Your continued use of the Site after any amendments to these Terms constitutes your acceptance of such amendments.
10. Contact Us
10.1 If you have any questions about these Terms, please contact us at tieitup2000@gmail.com
Privacy policy
We collect the following information about you when you visit the Site:
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Personal Information: When you place an order on the Site, we collect your name, shipping address, billing address, email address, and phone number.
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Usage Information: We collect information about your activity on the Site, such as the pages you visit, the products you view, and the searches you make.
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Device Information: We collect information about the device you use to access the Site, such as your IP address, browser type, operating system, and device identifier.
How We Use Your Information
We use the information we collect about you to:
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Process your orders and fulfil your requests.
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Send you marketing and promotional communications.
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Personalize your experience on the Site.
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Improve the Site and our products and services.
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Comply with legal and regulatory requirements.
How We Share Your Information
We share your information with third-party service providers who help us operate the Site and provide our services, such as payment processors, shipping companies, and email marketing providers. We will not share your information with any other third parties without your consent.
Your Choices
You can choose to opt out of receiving marketing and promotional communications from us by clicking on the unsubscribe link in any email we send you. You can also request to access, update, or delete your personal information by contacting us at tieitup2000@gmail.com.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review the Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at tieitup2000@gmail.com.
Cancellation and refund
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1. Order Cancellation:
1.1 Orders cannot be cancelled once they are shipped. 1.2 To cancel an order, please contact us directly at tieitup2000@gmail.com or by phone at 9008242717.
2. Returns and Refunds:
2.1 You may request a refund or replacement of any item purchased on the Site within 3 days of receipt for a full refund or exchange, subject to the following conditions: * The item must be in its original condition, with all tags attached and shipping labels provided. * We will require you to mail us photos of the damaged/defective products that you have received.
2.2 We will process your refund within 7 business days of receipt. 2.3 Refunds will be issued to the original payment method used for the purchase. 2.4 You are responsible for return shipping costs, unless the item is defective or damaged.
3. Additional Information:
4.1 We reserve the right to refuse any return or refund that does not comply with these terms. 4.2 For any questions regarding cancellation or refunds, please contact us at tieitup2000@gmail.com or by phone at 9008242717.